IT Consulting


Grace IT offers high quality IT consultancy and tech services in the Dothan area, including network management and general IT support. We are experienced in working with many different computer platforms. If you are considering IT support for your company, we invite you to contact us today to schedule your free consultation.

Our IT Consulting Process
We start by meeting with you – a business owner or a decision maker – to understand your current processes and define future needs of your organization to take your business to the next level. With roles and responsibilities for clients, other stakeholders and our Managed Services team clearly defined, we are able to provide you with a scope, cost and a time-frame of the project or an ongoing management process, and advise on best IT support options aimed at what is best for you, the client.

Project Scoping and Planning
The scope of a project is tied directly to the proposed business processes and IT systems that the project is going to deliver. As we listen to you, we guide you through the project scoping and planning process, to help you uncover the specific details of what the project is going to deliver – before and after the process starts – so we can set realistic goals and expectations, and create a definitive plan of action.

Business Process and System Design
Regardless of whether the project is to implement new software, perform systems integration, or set up your entire computer network for the managed services, the change will have some impact on business processes and systems. The documentation of your business processes and system requirements are fundamental to a successful project scoping and processes.

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